Last updated: January 2024
About UK GDPR
The UK General Data Protection Regulation (UK GDPR) is a data protection law that governs how organisations collect, store, and use personal data. branch-ware is committed to complying with UK GDPR and protecting your personal information.
Data Controller
branch-ware acts as the data controller for personal information collected through this website. This means we determine the purposes and means of processing your personal data.
Our contact details are:
branch-ware
47 Thornbury Lane
Birmingham, B15 2TH
[email protected]
Your Rights Under UK GDPR
As a data subject, you have the following rights:
Right to Be Informed
You have the right to know how your personal data is being used. Our Privacy Policy provides this information in detail, explaining what data we collect, why we collect it, and how it is processed.
Right of Access
You can request a copy of the personal data we hold about you. This is known as a Subject Access Request (SAR). We will respond to valid requests within one month.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected. Please contact us if you need to update your information.
Right to Erasure
Also known as the right to be forgotten, you can request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.
Right to Restrict Processing
You can request that we limit how we use your personal data in certain situations, such as when you contest the accuracy of the data or have objected to processing.
Right to Data Portability
Where processing is based on consent or contract, you have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.
Right to Object
You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will stop processing unless we have compelling legitimate grounds.
Rights Related to Automated Decision Making
You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently use automated decision-making systems.
Exercising Your Rights
To exercise any of these rights, please contact us at [email protected] with your request. We may need to verify your identity before processing your request.
We will respond to all legitimate requests within one month. If your request is complex, we may extend this period by two months, but we will inform you of any extension.
Lawful Basis for Processing
We process personal data under the following lawful bases:
- Consent: where you have explicitly agreed to processing
- Contractual necessity: where processing is required to fulfil a contract
- Legal obligation: where we must comply with the law
- Legitimate interests: where processing benefits our business and does not override your rights
Data Protection Officer
Given the nature and scale of our operations, we have not appointed a Data Protection Officer. However, all data protection queries should be directed to [email protected]
International Transfers
We do not routinely transfer personal data outside the United Kingdom. If international transfers become necessary, we will ensure appropriate safeguards are in place.
Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: ico.org.uk